We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The Parcel was 1,5 months to St-Peterburga, goods delivered safely. Satisfied with the purchase. Thank You Very Much! Parcel tracking.
Really nice! Satisfied
Description, but after I placed an order. IN фикспрасе bought single dresser and stand for lipsticks for only $200-the first photo can be found. The Second photo bought the Ali for 1200… Once again, convinced that here is much more expensive, than it really is.
Well packed, come by, was for a long time. Good store
Product arrived just as shown in the picture! Very pleased with it. The drawers don't open super smoothly but that is okay for me. The item arrived fast too which is great!
Good
Product same as picture and description. Fast delivery
Arrived in perfect state, very nice as in the picture, if it takes a little longer than saying the shipment
Very polite, friendly store, written message sent. Order arrived in Lower Novgorod for 12 days. Wish box with two ящичками was not wrapped in puzyrchatuyu film-a little angle damaged. Will not open the dispute, because it is. Will stand in a locker. Shop recommend.
super.
I loved it too fast Shipping
very nice
Really liked, but the opening and closure slightly נתקעת it bit sucks besides real התרצתי. Thank you!!
Everything Is good. Well packed, partly in box, partly in polyethylene foam and wrapped all in bubble wrap. So it is still intact.
Super
Highly recommended arrived very fast
Goods went last month in CET. Items come in perfect condition, no cracks. Satisfied)))