We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product quality!
came in good condition ordered 7/12/2018 received in Nigeria 8/1/2019 fast shipping.. I recommend the store
Excellent naborchik guidance masochek. Gift sponzhik.
Set and applying masochek facial-a necessary thing in the arsenal of every girl. Very easy to use. A set of seven items: bowl kneading, brush to apply, spatula, three Dimensional spoons 2.5, 5 and 15 C., cover, in which there are dimensional hollow. All items, except the brushes are made of hard plastic, measuring spoons stitched with metal chain, which is very convenient. The Brush has a wooden handle and dense pile.
Delivery very fast, well packaged goods. Took for masks, as with this set is now much more convenient. All on hand) Definitely recommend, quality)
I purchased a set from this maker years ago that was only the bowl, lid, and stirring spatula. I decided that this year the Christmas gift for my girlfriends would be skincare related and I wanted to give them the mask set I had. This one us so much better with the extra tools. Unfortunately most of the packages arrived badly bent but I think that will be forgiven. Love this set, it makes masking so much easier and fun. The lid also keeps you from wasting any of the mask as it can be used later. I've had it effectively store remainung mask content for over a week. I highly recommend these.
Perfect Set for facial masks, body and hair. High Quality set of old items for hendmeyd masks. If you also like goodies for skin and Hand made masks, then this set just masthev for you! You also can safely use it for blending hair dye, IF YOU краситесь home. Chose this set, because it contains a lid. You can make a mask and a few days to store it in the refrigerator. Think this is very convenient! Also there are three measuring spoon, a chain that fold into each other and conveniently stored. Not need to measure "approximately" proportions and make up tools. Included also brush and plastic spatula To apply the mask. Brush is made of plastic, thick cloth, which does not fade at all. Handle her natural wood with brand logo. Bowl, deep 4,3 cm., with beautiful, convex floral patterns in a circle. Very cute and soft look. Width is 8,9 cm. Recommend!!
A great set of masks. if you prefer to make hair mask, facial and Body Self, is a collection of you is a must! It is incredibly convenient for cooking, and for drawing masks. Delivery is 3 weeks, track to the post office, excellent packaging. Great for a gift.
Very much naborchik, thought to be a little bigger size; the photo shows, the dimensions is not big. The quality is good. Spatula hard rubber, a little bent, comfortable. Brush synthetic soft cloth with wooden handle. Order with naborchik of 16 fabric пресованных masks, put a gift cosmetic sponge.
High quality goods! Detailed review you will see my blog on iTao # LadyWorkout
Good quality new condition good cute loved it free fast